These Terms and Conditions ("Terms") govern your use of the Shipper app, Transporter app, Driver app, and the backend operations managed by the Admin team (collectively referred to as "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Services.
1. Acceptance of Terms
By using or accessing the Services, you agree to comply with and be bound by these Terms and our Privacy Policy, which outlines the collection, use, and protection of personal information. These Terms apply to all users of the Services, including Shippers, Transporters, Drivers, and Admins.
2. Changes to Terms
We may modify these Terms at any time. If we make changes, we will notify you by updating the "Last Updated" date at the top of this page. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
3. Eligibility
You must be at least 18 years old to use the Services. By accessing or using the Services, you represent and warrant that you are of legal age to form a binding contract.
4. Account Registration and Security
To use the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary to keep it accurate.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Information We Collect
We collect both personal and operational information from users of the Services, including Shippers, Transporters, Drivers, and Admins. The types of information we collect may include, but are not limited to:
- Name, contact details, and other personal identification information.
- Operational data necessary for fulfilling transport or shipment orders.
- Location data to track shipments and driver routes.
6. Use of Information
We may use the information we collect to:
- Provide and improve the Services.
- Facilitate communication between Shippers, Transporters, and Drivers.
- Monitor and analyze usage patterns and provide support.
- Comply with legal and regulatory obligations.
7. User Responsibilities
- You agree to use the Services in accordance with applicable laws and regulations.
- You are responsible for the accuracy of the information you provide.
- You agree not to engage in any activities that could harm, disrupt, or interfere with the operation of the Services or the experience of other users.
8. Restrictions on Use
You shall not:
- Use the Services for unlawful, illegal, or fraudulent purposes.
- Share or disclose information from the Services inappropriately.
- Attempt to gain unauthorized access to any part of the Services or interfere with its operation.
9. Termination of Service
- We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in any conduct that we deem to be inappropriate or harmful.
10. Privacy and Data Protection
- Our Privacy Policy, which is incorporated by reference into these Terms, outlines how we collect, use, store, and protect your personal information. By using the Services, you consent to our data collection and use practices as described in the Privacy Policy.
11. Limitation of Liability
- To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the Services.
12. Indemnification
- You agree to indemnify, defend, and hold harmless the company, its affiliates, and its officers, employees, and agents from any claims, damages, or liabilities arising out of your use of the Services or any violation of these Terms.
13. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of [jurisdiction]. Any dispute arising from or related to these Terms shall be resolved through binding arbitration, unless otherwise agreed.